Terms and Conditions

Last updated: April 2026

These Terms and Conditions (“Terms”) govern your use of Relay, a software application provided by OnDeck Apps (“we”, “our”, or “us”).

By downloading, accessing, or using Relay, you agree to these Terms. If you do not agree, do not use the app.

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1. Eligibility

You must be at least 13 years old (or the minimum legal age in your country) to use Relay.

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2. Description of Service

Relay is a modular dashboard application for macOS and iPadOS that allows users to build custom workflows, connect integrations, and visualize data in real time.

Features and functionality may change over time.

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3. Accounts and Access

Some features require an active subscription.

You are responsible for:

- Maintaining the security of your account

- All activity under your account

We reserve the right to suspend or terminate access if misuse or abuse is detected.

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4. Subscriptions and Billing

Relay offers auto-renewing subscriptions.

- Payment is charged at confirmation of purchase

- Subscriptions renew automatically unless canceled at least 24 hours before the end of the current billing period

- You can manage or cancel subscriptions through your Apple ID account settings or through Lemon Squeezy, depending on where you subscribed

- Any unused portion of a free trial (if offered) will be forfeited upon purchase

Pricing may change with prior notice.

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5. Refunds

All purchases are handled by Apple or Lemon Squeezy.

- Refunds for App Store purchases are handled by Apple

- Refunds for direct purchases are handled by Lemon Squeezy in accordance with their policies

We do not issue refunds directly unless required by law.

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6. License

We grant you a limited, non-exclusive, non-transferable, revocable license to use Relay for personal or business use.

You may not:

- Copy, modify, or distribute the app

- Reverse engineer or attempt to extract source code

- Use Relay in a way that violates any law or regulation

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7. User Content and Data

You retain ownership of any data you input into Relay.

You grant us a limited right to process that data solely to operate and improve the app.

We do not sell personal data.

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8. Third-Party Services

Relay may integrate with third-party services.

We are not responsible for:

- Availability or uptime of third-party services

- Data accuracy from those services

- Any issues caused by those integrations

Your use of third-party services is subject to their terms.

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9. Service Availability

Relay is provided on an “as is” and “as available” basis.

We do not guarantee:

- Continuous, uninterrupted access

- That the app will be error-free or meet all requirements

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10. Limitation of Liability

To the maximum extent permitted by law, OnDeck Apps shall not be liable for any indirect, incidental, special, or consequential damages, including loss of data, revenue, or business interruption.

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11. Termination

We may suspend or terminate access to Relay at any time if these Terms are violated.

You may stop using Relay at any time.

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12. Changes to the Service or Terms

We may update Relay or these Terms at any time.

If changes are significant, we will provide reasonable notice. Continued use means you accept the updated Terms.

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13. Governing Law

These Terms are governed by the laws of the United States, without regard to conflict of law principles.

If you are located in the European Economic Area (EEA), you may have additional rights under local consumer laws.

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14. Contact

If you have questions about these Terms, contact:

support@ondeckapps.com